Our Policies

Pricing Policy

Turramurra Music Centre advises that the following terms and conditions apply to prices provided on our website:

All prices are listed in Australian Dollars (AUD)
All prices are inclusive of GST
Prices do not include any shipping, freight or delivery charges unless specifically stated

The recommended retail prices (RRP) and suggested sell prices (SSP) listed are not set by Turramurra Music and are set and provided to us by our suppliers. They are shown for information purposes only. Prices may not have been charged by Turramurra Music in the past and will not necessarily be charged in the future.

All pricing is subject to change at any time without notice. Turramurra Music does not warrant the accuracy of pricing information on this website and will not be responsible for any pricing errors that may occur.

Stock Availability

Not all products shown on our website are in stock all of the time. We endeavour to ensure that all products listed as Add to Cart are currently available, however due to a variety of reasons this can be incorrect.

In the instance that a product purchased online is found to be out of stock, we will contact you and will arrange to either order the item for you (providing you with an ETA), recommend an alternative product if requested or provide a full refund. Back ordered items are generally received within 3-7 business days, subject to supplier availability and excluding shipping timeframes.

Stock availability is not listed online for all items. If you wish to check if a specific item is available please contact us.

If you wish to purchase an item in store, we recommend you contact us to confirm that the item is in stock first before travelling to our store.

Product and Information Disclaimer

All information listed on this website is subject to change at any time without notice. Turramurra Music does not warrant the accuracy or completeness of information on this website and is not responsible for any errors in information, pictures or any other content on this website.

All pictures displayed are for illustration only and may not be entirely representative of the product. While we aim to accurately portray the product, some variations and alterations may occur.

Please contact us if you wish to confirm any information or other content shown on this website.

Privacy Policy

The types of individually identifiable information we collect will depend on the purpose(s) for which we are collecting it. For example, we may ask for:

  • your name;
  • contact details;
  • identification information;
  • history records of your communication and interaction with us;
  • details or history of preference, interests and behaviour relation to transactions, products, services and activities on our Site;

As well as other similar personal Information that is needed to register or subscribe you to our services or offers. If we ever ask for significantly different information, we will inform you. If you do not provide certain requested Personal Information to us, we may not be able to provide you with access to and use of the Site, provide you with access to our other products and services, or to fulfil one or more of our functions and activities applicable to you.

We may collect your information in a number of ways, including:

  • browse our Site;
  • save an item;
  • register on our Site;
  • log into the Site once registered;
  • make a purchase from us;
  • interact with us on our social media; or
  • have a conversation with our team members